If you've got a retail problem you can call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk



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Dear Jac: 30 years of helping independent retailers

In her final column on Convenience Store, Jac Roper shares some of experiences of helping retailers

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Retailer warns against contract trap

Jac Roper shares Ritesh Rai’s story about getting caught up in lengthy contracts

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Check what you’re signing when it comes to business rates

Jac Roper hears from a retailer who learned a tough lesson in contracts

National Lottery cards

How soon can a retailer re-apply for the National Lottery after being rejected?

Jac Roper helps a retailer looking to work with Allwyn

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Worldpay debacle leaves retailer £150k out of pocket

Jac helps a retailer who was struggling to get money owed from Worldpay

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Retailer shares coffee machine service woes

What happens when you’re not getting the service promised?

  • GroceryAid Day: What support is available to you and your staff?

  • How to sell your convenience store

  • USDAW publishes advice on protecting retail staff

  • How to report an incident to the police

  • Underaged sales: how to stay responsible

Products in depth

  • Tobacco, Vaping & Next Generation: Consumer Education

  • Five things you need to know about Christmas Soft Drinks

  • Seven things to know about Low & No Alcohol