All Blogs articles – Page 10
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BlogTraining days
Getting staff to buy in to compliance training is something Karen and Richard Dance take extremely seriously at their Co-operative franchise Welcome stores.
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BlogThe start of a new journey
New columnist Dan Cocks will be future-proofing his store in north Cornwall over the next few months.
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BlogA quick smile goes a long way
Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.
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BlogSpeak out on wage concerns
Don’t be tight-lipped about your National Living Wage worries, says ACS chief executive James Lowman.
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BlogThe new store is a hit with the locals
Chaz Chahal’s column charting the opening of his new store has come to an end, as another journey begins…
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BlogThe big decision
Editor David Rees argues that c-store retailers would be better off with the UK remaining in the EU.
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BlogThe numbers game
It’s a mixed picture for independent convenience retailers in the 2016 Grocery Retail Structure, writes editor David Rees.
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BlogThink solutions, not products
Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.
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BlogElection season
ACS chief executive James Lowman believes Police and Crime Commissioners are crucial in getting retail crime taken seriously.
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BlogStore opening
Chaz Chahal has finally opened his new-look village store in Inkberrow, Worcestershire.
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BlogHow to satisfy summer shoppers
The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.
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BlogWinning customer service
Sales Assistant of the Year Jennifer Kerr believes great customer service is worth paying for.
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BlogReal growth
Things are looking better at Nisa these days after a financially ropey period last year, writes editor David Rees
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BlogGrab the chance to learn
The chance to meet suppliers and manufacturers face to face and see their products up close is a great way to build a rapport and understand what is relevant to your store, says Chaz Chahal.
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BlogHow powerful are pmps?
A third of UK adults say that knowing a convenience store sells pricemarked packs positively influences their decision to visit that particular store, writes HIM’s Ruth Cousins.
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BlogSmart working
Chaz Chahal is finding new ways to work smarter ahead of the opening of his new store in Inkberrow.
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BlogStamping out crime
Crime is a significant burden on retailers’ businesses and the ACS wants more action to prevent it, writes chief executive James Lowman.
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BlogMaking the most out of Easter
HIM research shows that 36% of shoppers were just passing by when they decided to come in-store over Easter, writes Val Kirillovs.
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BlogBudget checklist
ACS chief executive James Lowman has some solutions for the Chancellor ahead of the Budget next month.
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BlogPressure point
A community win-win in a North Wales c-store highlights what is being undermined by the government’s Sunday trading proposals, writes editor David Rees.