All Coronavirus articles – Page 8
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Features and analysis
Unmasked retail staff putting off customers, says survey
Research conducted in town centres across the UK has found that the failure of retail staff to wear masks is preventing customers returning to shops.
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Features and analysis
Why Shop Local Week is important for your business
Shop Local Week 2020 (10-16 August) has begun and the government is hoping to kickstart the high street.
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News
McColl’s shifts focus during pandemic lockdown
McColl’s has seen a drop in total revenue in its interim results although like-for-like sales rose.
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Interviews and Profiles
CJ Lang CEO Colin McLean explains how coronavirus has propelled the group forward
COVID-19 has seen the firm strengthen its supply chain by embracing digital and improving communications
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Features and analysis
Second spike lockdowns highlight convenience sector pressures
Recommendations to better support independent retailers have been made, and as parts of the UK enter a second lockdown, it’s time to deliver on this.
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Interviews and Profiles
Coronavirus: ‘I haven’t had a break in 17 weeks’ says Londis retailer
Atul Sodha of Londis Harefield details how he’s been surviving during the coronavirus
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Opinion
Support is available for face mask concerns
Association of Convenience Stores chief executive James Lowman discusses the support for retailers concerned about face mask legislation.
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Features and analysis
Obesity strategy will make it harder for convenience stores
The government’s plan to cut obesity has finally been revealed but what impact will it have on convenience stores?
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Features and analysis
How did retailers cope with face mask regulations?
The new face mask regulation kicked in on Friday. How did the first weekend go?
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Advice Guide
Face masks: what retailers need to know about the new regulations
Unsure of the regulations on face coverings? The government has published guidance on customers wearing face masks when visiting shops.
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News
Face mask guidance and posters available to independent retailers
The Association of Convenience Stores (ACS) has published a series of downloadable posters to help inform customers about wearing face masks in shops.
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Interviews and Profiles
How I’m still keeping my customers safe during lockdown
Simon Biddle runs us through the hygiene and social distancing measures he has maintained to keep customers safe
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Interviews and Profiles
Spar MD Louise Hoste on keeping shelves stocked through the coronavirus pandemic
Spar UK managing director Louise Hoste explains how the group supported retailers in the early days of the lockdown and how it’s adapting its offer to meet changing shopper missions
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Advice Guide
Can convenience stores cash in on the online delivery trend?
Independent retailers have moved quickly to introduce delivery services to their businesses but what’s the point if your customers don’t know about it?
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Features and analysis
Coronavirus: Will the boost to local shopping last after lockdown?
New research from YouGov suggests the trend might be here to stay
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Opinion
Who will enforce mandatory face masks in shops?
Retailers won’t be expected to enforce the wearing of face masks in shops but what support are they being given?
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News
Face coverings for customers in shops to be mandatory from 24 July
Customers in shops in England will be obliged to wear face coverings from 24 July, the government has confirmed.
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Features and analysis
Mandatory face masks: how did Scottish retailers cope?
As face masks are set to become mandatory in England, what can be learned from the experiences of the Scottish retail industry?
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Features and analysis
Creating loyalty at Nisa Marsh Lane
Customer loyalty was something on Barry Patel’s mind during the early stages of the lockdown so he came up with a plan to keep shoppers coming back to his two Nisa stores in Luton.
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News
Spar reminds customers to stay loyal in digital campaign
Spar’s digital campaign to encourage consumers to keep supporting independent retailers has returned for the summer.