All Dear Jac articles – Page 56
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Dear Jac
Dear Jac: Who can you trust on eco matters?
John Armstrong, who runs Isherwoods in Annan, Dumfries and Galloway, is in the process of updating his serve-over deli counters and refrigeration.
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Dear Jac
Dear Jac: Finer points in the contract
I need to add a couple of extra comments here to the above from Hitendra Patel Like many, he loved the cartoon in the last issue (Slave Point) and wishes he could charge 50p a transaction for bill payments.
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Dear Jac
Dear Jac: PayPoint versus Camelot: clash of the Titans
I had a call from Michael Varu, a retailer trading in Sutton, Surrey (Mini store), who has had a PayPoint terminal for three years.
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Dear Jac
Dear Jac: Don’t bank on fair treatment
Barclaycard Merchant Bank has removed its credit/debit terminal from a retailer in the North-west because a transaction for £1,018 which he processed turned out to be fraudulent.
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Dear Jac
Dear Jac: Would a rose smell as sweet by any other name?
Two issues back I informed readers that Lanwall's directors had re-emerged as Beresford Copier Supplies. Rachel Morrisson, who runs Pitton Post Office in Pitton, Salisbury, thought that name rang a bell
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Dear Jac
Dear Jac: It’s good to share the software
Smack my wrist for saying, in the April 16 issue, that good software is hard to find...
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Dear Jac
Dear Jac: Justice prevails for the Tamworth two
As I write this Jaswinder Singh Dhesi and his wife Sukvinder Kaur are celebrating in Tamworth following a court victory with business transfer agents RTA
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Dear Jac
Dear Jac: Who has the power to fix prices?
"What's to stop me charging a little extra for bill payments services?" The outraged retailer who posed the question wished to remain anonymous, but clearly wanted answers...
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Dear Jac
Dear Jac: Bank is on a sticky wicket
I stopped counting after more than 100 retailers contacted me about photocopy company Lanwall and could never have space enough to report all their stories...
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Dear Jac
Dear Jac: Here’s a tip for you
Sue Hay, who runs Ponswood Stores at St Leonards in East Sussex, has asked me to pass on a welcome tip (although Payzone probably wouldn't agree with the 'welcome' adjective).
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Dear Jac
Dear Jac: More terminal gloom
Another anonymous retailer contacted me from Wales. She had paid the PO £5.5K for the right to keep Camelot and would have had to pay another £3.5K to have PayPoint or Payzone bill payments or wait 12 months (otherwise no severance pay).
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Dear Jac
Dear Jac: A glitch in real time
Over the past six months or so, one common factor in the claims by subpostmasters is that their accounting system Horizon has glitches.
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Dear Jac
Dear Jac:The rising cost of print and petrol
Glyn Reece leads a double life as he is also known as The Moth, involved in a number of business ventures, a website and a very far-flung email network.
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Dear Jac
Dear Jac: Power to put you out of business
The present government has brought in enough red tape to strangle the independent sector, all the while protesting that it has its best interests at heart.
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Dear Jac
Dear Jac: Take note of a helpful hint
Alison Doubleday from Mossley in Lancashire is one of those retailers stuck with a Lanwall photocopier.
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Dear Jac
Dear Jac: Good software is hard to find
Mike Moulder, manager of Hambleden Village Stores & PO (owned by a Swiss financier) tells me that his store's makeover included new hardware to run the epos system, but the accompanying software is "junk".
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Dear Jac
Dear Jac: However hard they try it’s hand to mouth times for some
This magazine frequently celebrates the best there is in independent retailing. As always there is another side to the coin.
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Dear Jac
Dear Jac: How does this idea compare?
Harjeet Mann wrote with an interesting enquiry from Chesterfield. "I wonder if c-store owners would be interested in the idea of a price comparison site similar to mysupermarket.co.uk, but with cash and carry prices instead?"
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Dear Jac
Dear Jac: Whether to opt in or opt out provides clause for thought
Josie Chamberlin sent me an email on the subject of companies' opt-out clauses.
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Dear Jac
Dear Jac: Relying on the kindness of customers
Support from fellow lottery retailers continues to arrive for Sriharan Rajan who lost his terminal after a customer complained about a late £40 payout.