All Dear Jac articles – Page 59

  • Dear Jac

    Dear Jac: Fingers crossed for no freeze-up

    2009-12-10T00:00:00Z

    So I wasn't totally surprised when I got a call from a Camelot retailer worried about his terminal, which rather regularly freezes up.

  • Dear Jac

    Dear Jac: Look before you lease

    2009-12-10T00:00:00Z

     get no pleasure in telling you that I have had 96 calls from retailers since last summer complaining about photocopy company Lanwall Systems.

  • Dear Jac

    Dear Jac: Justice on the Horizon?

    2009-11-26T00:00:00Z

    Some two dozen sub- and ex-postmasters formed the Justice For Subpostmasters Alliance with the goal of publicising what they see as serious flaws in the Post Office's Horizon accounting system

  • Dear Jac

    Dear Jac: Take your Choices

    2009-11-26T00:00:00Z

    Kevin Davies, who runs a Londis in Llanberis, Caernarfonshire, sent back about £1,200-worth of retail DVD stock that he had bought from Choices UK as it was agreed that old stock could be returned.

  • Dear Jac

    Dear Jac: Quit gassing around!

    2009-11-26T00:00:00Z

    It's all very well the likes of us advising retailers to get their notice in, in order to switch to a cheaper energy supplier, but sometimes it takes months of hassle to make it happen.

  • Dear Jac

    Dear Jac: Fake vouchers? Read all about it

    2009-11-26T00:00:00Z

    When it comes to fraudulent vouchers for 'free' copies of The Times being 'rampant' (I'm borrowing a Sun word here), News International doesn't give a fig about letting retailers know.

  • Dear Jac

    Dear jac: what happens if we lose our local school?

    2009-11-13T00:00:00Z

    Matthew Slater rang to ask where he could get information on the impact that the loss of a local school would have on its village.

  • Dear Jac

    Dear Jac: VAT is going up

    2009-11-13T00:00:00Z

    Certain queries make my heart sink and my head hurt. VAT is top of the list. But I am heartened to hear that others find it puzzling, too. John Turner, who runs Turner's Newsagents in Leeds, emailed the following: "I wondered if you could find out...

  • Dear Jac

    Dear Jac: charging for carrier bags

    2009-11-13T00:00:00Z

    Here's a little retail detail bit. Jeeta Bhadal runs a Londis in Leeds and he rang to say that he had started charging 5p for carrier bags. It's win-win, he says.

  • Dear Jac

    Dear Jac: More outrage about Payzone

    2009-11-13T00:00:00Z

    Harjeet Mann from Chesterfield writes: "Just letting you know that I'm a now a former Payzone top-up retailer thanks to the new charges applied for minimum level of transactions."

  • Dear Jac

    Dear Jac: our rates have risen 210%

    2009-11-13T00:00:00Z

    Gin and Sam Palmer, who run a Spar in Narberth, Pembrokeshire, are facing a colossal rates rise of 210% this year about £28,000 extra, owing to the fact that the town is doing well compared with a few years ago.

  • Dear Jac

    Dear Jac: a lease over your head

    2009-11-01T00:00:00Z

    You will not be surprised to hear that I often get calls about leases. This one was interesting because Jag Sanghera, who runs DS News in London's Shepherd's Bush, has a high-profile landlord...

  • Dear Jac

    Dear Jac: Pressure grows over Post Office's Horizon

    2009-11-01T00:00:00Z

    The magazine Accountancy Age has added its voice to the call for the Post Office to act over IT concerns

  • Dear Jac

    Dear Jac: Should news stay an open market?

    2009-11-01T00:00:00Z

    Once upon a time news supplies were tightly controlled

  • Dear Jac

    Dear Jac: Cracking the telephone codes

    2009-11-01T00:00:00Z

    I'd like to give you a masterclass in telephone codes, but I think the Da Vinci one may have been simpler to fathom

  • Dear Jac

    Dear Jac: a story about rubbish

    2009-11-01T00:00:00Z

    Mohammed Asif writes from Teem Spirits in Reddish, Stockport, is wondering if a baling machine would help with his rubbish problem

  • Dear Jac

    Dear Jac: Read the fine print, then negotiate

    2009-10-15T00:00:00Z

    Michael Green, who runs Green's Newsagents, rang from Scunthorpe to say he had been "stitched up like a kipper" by business transfer agents RTA.

  • Dear Jac

    Dear Jac: Heading them off at the pass

    2009-10-15T00:00:00Z

    Do watch out again for those business rates cowboys. Every year I warn about them several times, and every year some people fall for it. But they didn't fool Subas Patel, who runs Choc Box at Chessington in Surrey.

  • Dear Jac

    Dear Jac: The enemy on the doorstep

    2009-10-15T00:00:00Z

    It might not say Tesco above the door, but sometimes a new branch of a c-store chain can still hammer the nails into your coffin.

  • Dear Jac

    Dear Jac: Here’s some sound advice

    2009-10-15T00:00:00Z

    Pam Dhesi made a mistake when she told the Performing Right Society (PRS) the truth about having a TV set upstairs above the store.