All Dear Jac articles – Page 60
-
Dear Jac
Dear Jac: advertising isn’t paying off
From time to time I get calls about Point 4's epos system and in-store screens because the company has had a hard time selling any ads which were meant to raise enough revenue to pay for the financing.
-
Dear Jac
Dear Jac: Just who is the picture of innocence?
I featured Arun Patel as he was about to go before Croydon magistrates for selling cigarettes to an underaged girl. He pleaded guilty, but insisted that the well-built girl looked well old enough.
-
Dear Jac
Dear Jac: Now Watchdog trains its sights on the Horizon
Following the BBC Wales programme which featured ex-sub-postmasters penalised by glitches in their Horizon computer system I understand that the reins are being picked up by BBC One's Watchdog.
-
Dear Jac
Dear Jac: Carry on news wholesaling…
The news wholesaling duopoly of Smiths News and Menzies Distribution continues to attract both comment and complaint.
-
Dear Jac
Dear Jac: Carry on governing…
The new 'pictorial' warnings on cigarette packs are worth a special mention.
-
Dear Jac
Dear Jac: Charging for those charge cards
Recent complaints over onerous bank and credit card charges have prompted several responses.
-
Dear Jac
Dear Jac: Counting the cones
Here's another bit of retail detail for you, prompted by an email from Paul Lai who runs Westway PO Stores in Baldock, Hertfordshire. "I wonder if anyone out there checks the number of ice creams when they open a new box? I find that roughly one in...
-
Dear Jac
Dear Jac: Storm clouds on the Horizon
BBC Wales has revealed new evidence to support ex-subpostmasters who blamed glitches in their Horizon computer system for lost livelihoods and prison sentences
-
Dear Jac
Where are the cheap rolls?
Manjit Sokhal, who runs Coppice Lane off licence in Willenhall, West Midlands, asks if I will pose a question to readers. Since Payzone has started charging for the thermal rolls for their machines (57mm x 25m x 12.7mm at £7.50 + vat for 20 rolls)...
-
Dear Jac
Dear Jac: Candid camera questions
I asked retailers in the August 7 issue whether they had any further questions on CCTV and alarms and I received quite a few. Here's a sample: Is the industry regulated? Do I need to register with the Information Commissioner if I have only one...
-
Dear Jac
Here’s a bit more paperwork for you
I got a nice email from Pam Sanders in Barnstaple, North Devon, on the subject of employing kids. “Just a note of thanks to your great column. You advised us to get permits for newspaper boys and girls as a newsagent was fined for not doing so.
-
Dear Jac
Dear Jac: Be certain before you sign
I'll get straight to the point. There are individuals targeting retailers with Lanwall/Key Commercial Finance contracts, visiting stores and offering to remove the old machines and supply upgraded ones for £300 and, at the same time, 'settling' the...
-
Dear Jac
Dear Jac: Shouldn’t practice make perfect?
Mid-August brought in two complaints in a row about news wholesaler Smiths News.
-
Dear Jac
Dear Jac: These are mistakes, not crimes
How far are some local authorities prepared to go to set up soft-target stings?
-
Dear Jac
Dear Jac: Closing in on fingers in the till
It certainly isn't a bundle of fun having to confront staff over suspected theft.
-
Dear Jac
Dear Jac: And the card charges are onerous, too
Isn't it time for a concerted campaign against card charges that destroy margins?
-
Dear Jac
Dear Jac: Insult to injury from the bank
On the rather popular subject of bank charges, Kevin Jones emailed from Shotton Lane Stores in Deeside, Clwyd.
-
Dear Jac
Dear Jac: We’re generating footfall here
As expected the PayZone piece regarding minimum transaction penalties in my last column generated some 'footfall' of its own.
-
Dear Jac
Dear Jac: …and more to the point
Peter Brooker, head of corporate affairs at PayPoint, emailed to tell me that he was disappointed that I hadn't pointed out PP's good deals with banks in the last issue.
-
Dear Jac
Dear Jac: They can spot the fakes
The Bank of England has taken me to task over my article "Can you spot the fakes?" (C-Store, June 26) .