All Dear Jac articles – Page 68
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Dear Jac
Quick-footed thieves are everywhere
This warning comes from a retailer who wishes to stay anonymous and has even asked that the cash & carry involved remain anonymous as well.
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Dear Jac
Are these individuals driving down your profits?
This is the third issue running that I'm reporting on alleged crooked drivers working for a chilled food supplier.
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Dear Jac
It's the little things that get you down
Regular correspondent Subhash Varambhia has complained about 'split invoices' from his local paper, the Leicester Mercury.
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Dear Jac
Now let's be crystal clear shall we?
It is a fact that not every newsagent scans in sales - not yet.
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Dear Jac
If retail is detail, then what's the answer to this?
"Is it a legal requirement for me to issue a purchase receipt for all goods regardless of their value to the customer?" asks Mukesh Patel via fax.
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Dear Jac
Sign up or be stuck on the dark side
The government is considering relegating cigarette displays to 'the dark side', meaning tobacco will have to be covered from view and possibly sold from under the counter.
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Dear Jac
A c-store without an offie is not the full works
This is a happy outcome, despite Mayank and Snehlatta Patel being about £5,000 worse off (momentarily, one hopes).
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Dear Jac
Who's pinching the chilled food profits?
In the last issue I reported a worry from Matthew Wetton about chilled food drivers who appeared to be freezing his assets.
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Dear Jac
Have you encountered a crooked driver?
Matthew Wetton asks: "Have any of your readers complained about supplier theft or fraud specifically within the direct-to-store chilled food sector?"
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Dear Jac
Bespoke solutions for some simple problems?
Sarbjit Sandhu's Best One store in Chesterfield is looking pretty fine. Just one thing missing. "Where can I get proper commercial carrier bag holders?"
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Dear Jac
Subsidising others' mistakes isn't the route to profit
Sue Hay accepted an Electron debit card from a customer spending £2.79 on goods at her Ponswood Store at St Leonards on Sea in East Sussex.
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Dear Jac
Repeats happen to old favourites
Here's some repeat advice I wrote just over a year ago on how one might wriggle out of a contract - especially if it was one that was unfairly imposed in the first place.
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Dear Jac
Little things mean a lot in customer service
A high percentage of my complaints come from retailers dealing with problems that arise from subjects other than food.
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Dear Jac
Use it or lose it, that's the message to communities
For the increasing number of ex-subpostmasters, it's sink or swim time.
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Dear Jac
New piazza takes pizzazz out of profits
When Bijay Patel read a piece which concerned compensation for some waterworks outside a store, he rang to ask if he might also qualify for compensation from disruptive roadworks.
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Dear Jac
There's no added value in it for retailers
It's been 10 years since that Very Awful Tax (VAT) was 'simplified'. In the last decade I have yet to hear any sort of printable joke on the subject.
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Dear Jac
When two suppliers don't add up to choice
The tripartite news wholesaling monopoly that has carved up the country into their preferred patchwork has generally meant that retailers have only one choice of wholesaler supplying the news.
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Dear Jac
The unfamiliar road can hit your profits
Where would we be without roads? On the road to nowhere?
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Dear Jac
Here's one way of getting out of a contract
I do not wish to be seen to be labouring a point but I think the following story is interesting because it covers not just a problem but a solution.
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Dear Jac
Can I do a DIY licensing application?
Somsay Outama says he has a large Londis store, but has run it for 19 years without an off licence. Now he would like one.