All Disputes articles
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Dear JacRetailer warns against contract trap
Jac Roper shares Ritesh Rai’s story about getting caught up in lengthy contracts
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Dear JacRetailer in dispute with EDF over energy usage
Sukhbinder Singh and EDF Energy are at odds over energy usage at his store
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Dear JacEnergy supply dispute causing high bills
The failure to recognise a contract transfer has caused excessively high bills for a retailer
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Dear JacErratic deliveries cause frustration for retailer
A retailer got in touch with our helpline to complain about Eden Farm deliveries
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Dear JacRetailer fights to get deposit back from epay
Retailer Vijay Patel got in touch with a complaint about epay, saying he wants to warn others about just how hard it is to get a deposit back from them
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Dear JacRetailer lashes out at energy supplier’s service
A Bristol-based retailer has been struggling to get accurate bills for over a year
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Dear JacATM dispute causing distress for retailer
A retailer has had their ATM converted into pay-to-use and feels it is unfair
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Dear JacRetailer frustration over voucher challenge
Confusion over vouchers prompted a retailer to get in touch with Jac Roper
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Features and analysisRetailers lash out at Frozen Brothers support
Retailers are fed up with the lack of support from Frozen Brothers when machines require repair
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Dear JacRetailer frustration over lack of ATM replacement
A retailer is battling with NoteMachine to get a stolen ATM replaced
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Dear JacRetailer’s frustrations with Smiths News escalate
A Leicester-based retailer continues to have issues with Smiths News
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Dear JacFormer retailer struggles with waste collection service
A retailer who has sold their business is still being billed by his waste collection service
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Dear JacWhat can you do if your builder doesn't finish the job?
A retailer has reached the end of their tether over unfinished building work
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Dear JacNestlé rewards scheme disappoints retailer
A West London retailer is frustrated by the rewards scheme run by Nestlé
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Dear JacRetailer concerns over failed payment services
Jac Roper hears from a retailer frustrated over poor service from his payment provider
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Dear JacChiller removal warning causes retailer distress
Jac Roper hears from a retailer who was sent a recovery notice for a Coca-Cola chiller
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Dear JacRetailer unable to afford cash machine
A retailer has been rolled onto a lengthy contract that they would like to get out of
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Dear JacEvri remains silent despite commission criticism
The parcel service has failed to respond to complaints from retailers over its commission cuts
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Dear JacDisplay screen solution offered to retailers
Salvation may be at hand for retailers stuck with blank advertising screens
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Dear JacAdvertising display woes continue for retailers
Retailers continue to be impacted by the demise of an advertising screen company