All Disputes articles – Page 19

  • Dear Jac

    Sweeteners will help to sway shelf space

    2012-03-16T00:00:00Z

    Ali Seedat admits to being a bit of a haggler - he’s got everything from cheaper car insurance to extremely competitive telecom rates that way.

  • Dear Jac

    Penalty shoot out with the bank

    2012-03-16T00:00:00Z

    Do you bank with Santander? If so, have a close look at any direct debits timed in the first half of February.

  • Dear Jac

    Hacked off at phone bill

    2012-03-14T00:00:00Z

    They do say that you cannot please everyone, and since this story concerns a news wholesaler I might add that you can hardly ever please anyone.

  • Dear Jac

    No such thing as a free (or even cheap) bank?

    2012-03-01T00:00:00Z

    Hitendra Patel, who runs a Costcutter in Harold Hill in Essex, has poo-pooed PayPoint’s claims in my last column of having negotiated special rates for agents banking with Barclays (15p per £100).

  • Dear Jac

    Special treatment for Tesco?

    2012-02-29T00:00:00Z

    Hands up those of you who think that any new Tesco Express will automatically get the National Lottery. Oh, I see quite a few of you.

  • Dear Jac

    Making a point about credit card charges

    2012-02-17T00:00:00Z

    I had a call from a retailer who requested anonymity. He had a list of gripes about PayPoint, but his main one…

  • Dear Jac

    Not the reviving cuppa he expected

    2012-02-16T00:00:00Z

    You’ll note I didn’t name the company. This is because Andrew didn’t come back to me with some necessary details in order for me to confront the firm.

  • Dear Jac

    Do you copy? It's a shrinking market

    2012-02-16T00:00:00Z

    One of the benefits of trading in London’s Drury Lane is that, aside from the artsy-prancey-dancey types you get as customers…

  • Dear Jac

    How to stake your claim

    2012-02-14T09:56:00Z

    What can you do if a customer capitalises on your mistake?

  • Dear Jac

    At the last ditch - negotiate

    2012-01-18T00:00:00Z

    Courts are home turf for lawyers, unlike debt collectors who prefer the smash and grab side-street approach.

  • Dear Jac

    Two pieces of good news

    2012-01-06T00:00:00Z

    Good news piece number one: Angie Patel, who runs a sub post office in Perivale, Middlesex, has ‘won’ her Lanwall/photocopy/finance case, in that it was thrown out.

  • Dear Jac

    FYI: How to rate your appeal

    2012-01-06T00:00:00Z

    This bit is designed to add to your overall general retail knowledge, just in case.

  • Dear Jac

    How to do the quickstep

    2011-12-09T00:00:00Z

    The Press Distribution Forum has published a three-step guide to making a complaint.

  • Dear Jac

    Finding the energy to fight

    2011-12-09T00:00:00Z

    Thirteen-and-a-half grand may be just a blip on the balance sheet for energy firm EDF, but it was one helluva back bill for Jas Dhesi when he switched to EON.

  • Dear Jac

    When duty calls...

    2011-12-09T00:00:00Z

    Had a look at your old booze stock lately? If you haven’t then I’ve got a timely reminder from Rav Garcha.

  • Dear Jac

    Vorsprung durch technik

    2011-11-25T00:00:00Z

    Not that I’ve been saving them up, but I have a raft of complaints about news wholesalers and if you are wondering about the headline, read on.

  • Dear Jac

    Between a rock and a hard place

    2011-11-25T00:00:00Z

    Ashok Pandya and PayPoint are at loggerheads. Many of you will be familiar with this scenario.

  • Dear Jac

    An appealing case

    2011-11-25T00:00:00Z

    As you’ve no doubt been reading lately, business rates appear to take only one direction: up.

  • Dear Jac

    And another thing...

    2011-11-25T00:00:00Z

    Many newsagents complain about lack of choice in the market but, as I see it at the moment, if there were to be a choice it would be Hobson’s choice

  • Dear Jac

    They just won’t let you quit

    2011-11-11T00:00:00Z

    “Retirement is wonderful,” said Marion Lowe, who emailed from Swanbourne Stores & Post Office. Marion got in touch when she read my report on Unicom and its contractual contortions.