All Disputes articles – Page 3
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Dear Jac
Lengthy roadworks cost retailer £24,000 of profit
A retailer’s business has been badly hit by roadworks that have gone on for six months
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Dear Jac
Retailer warning issued on Elavon accounts
Raja Razzaq has warned retailers to keep a close eye on their Elavon accounts
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Dear Jac
ATM removal costs hit retailer hard
A retailer closing his business is hit with additional costs
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Dear Jac
Can I leave PayPoint without paying a fee?
A retailer who doesn’t want to stick with PayPoint is having trouble getting out of his contract
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Dear Jac
Fix cash machine commission issue demands retailer
Shifting charges and commissions have caused Parmjit Somal to call on Cardtronics to take action
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Dear Jac
PayPoint resolves ATM charges issue
A retailer in Macclesfield had an issue with PayPoint over charges for his ATM machine
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Dear Jac
Reward scheme confusion hits retailer
A retailer in Leicester struggled with two reward schemes
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Dear Jac
Nisa/Co-op retailer criticisms continue
Jac Roper hears from a Nisa retailer unhappy about value ranges
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Dear Jac
Poor service from Smiths News leads to retailer cutting ties
A retailer unhappy with Smiths News has decided to stop selling newspapers
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Dear Jac
Check your contract before switching symbol group
Jac Roper attempts to help a retailer and their symbol group resolve their differences
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Dear Jac
Booker’s Shop Locally promotion overcharging causes retailer anger
Overcharging of Shop Locally promotions by Booker is causing distress for one retailer
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Dear Jac
Payzone receipt issue vexes retailer
Jac Roper hears from a retailer who struggled to get Payzone to sort his printing issue
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Dear Jac
What are your rights regarding banning customers?
Jac Roper hears from a retailer dealing with a difficult customer
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Dear Jac
Retailers outline Smiths News service issues
Jac Roper hears detailed accounts of retailer issues with Smiths News
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Dear Jac
Country Choice supply issues vex store owners
The food to go supplier has come under fire due to stocking issues
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Dear Jac
Scratchcard situation causes distress for Somerset retailer
Retailers in Somerset planning to close their store found Camelot difficult to deal with on Scratchcards
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Features and analysis
Booker drivers to strike on Christmas Eve due to pay dispute
Around 1,500 stores are expected to be impacted by the strike action
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Dear Jac
Retailer's service from magazine supplier isn't delivering
Jac Roper hears from a retailer frustrated with cut off dates for returns as well as late deliveries
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Dear Jac
Scratchcard returns continue to frustrate retailers
Another retailer has spoken out about returning expired Scratchcards.
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Dear Jac
Booker's minimum order policy causes confusion
A retailer based in the West Country feels the minimum order for deliveries for stores is unfair compared to other businesses.