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I have read all these comments gentlemen. I built the original model based on many years of watching indies being manipulated by the symbols they patronised. It would be fair to say that most (but not all) relationships with symbols are transient by the nature and character of independent retailer. The Onestop model goes a long way to redress the situation for the benefit of truly progressive indies.

If you are misguided enough to see Onestop as another player in the symbol sector then I would suggest you look elsewhere.

Understanding what a franchise truly means to both partners is very important to the success of both parties. Sunder has acknowledged this and so will many of the the truly progressive independent retailers once he reports back on the service he receives.

John Miller taking up the post of Head of Franchise Operations should give you all you need to know about the integrity of the operation.

Tim Ridge