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Naomi, I'm a Costcutter retailer and received my Xmas Brochure yesterday from my Costcutter account manager who apologised for the delay! Having read these comments it seems as though all the blame lies at the door of p&h, forgive me if I'm wrong but aren't Costcutter managing their own promotions inc Xmas and advising p&h of how much stock us Costcutter stores will require? If our account managers can't tell the wheels that deliver the goods how much stock we will need how can we expect them to have it in stock? Seems this one way street of blame lies at the door of the organ grinder not the monkey!