All Services articles – Page 3
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Features and analysisPayPoint aims to ‘embed’ itself within convenience channel
PayPoint has outlined a series of plans for the next 12 months to grow the offering within convenience.
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Dear JacCan you get compensation for non-installed equipment?
Jac helps a retailer seeking compensation for service equipment that was never installed.
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OpinionHow independent retailers can retain growth by improving the customer journey
Eva Jones, head of product development & innovation at Suresite Group, shares tips for how convenience retailers can enhance the customer experience.
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Features and analysisHermes commission cut ‘a slap in the face’ for retailers
The parcel company has cut its commission rates for processing items for the second time in two years, sparking retailer fury.
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Promotional FeatureHow to choose a delivery partner for your store
Looking to branch into home delivery but not sure who you should be working with? Here are the questions you should be asking.
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Dear JacProtecting your home delivery list
Jac helps clear up a GDPR question that relates to home delivery.
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Dear JacHermes rectifies glitch that left retailers short
Hardik Patel spotted a glitch in Hermes’ system that led to him losing out on money
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Dear JacCan you cash out of an ATM contract?
A retailer feels slighted over their contract with NoteMachine.
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Product NewsTWC urges c-stores to use shopper data to compete with Amazon
The TWC Trends report highlights that c-store’s core customers are happy to share data
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Features and analysis100 stores go live with Jisp app as part of NFRN partnership
The delivery and collection app enables convenience customers to order online
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Dear JacPraise for PayPoint over service levels
PayPoint receives some positive feedback from a retailer over the services provided.
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Dear JacWhat can you do with old National Lottery stock?
Jac Roper proves to be a winner for a retailer who was stuck with old National Lottery games due to the pandemic.
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PodcastDelving into Delivery: The Convenience Mix Podcast
Episode two sees our experts unpick the convenience store home delivery trend.
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Dear JacHow to get out of a bad supplier deal
Jac Roper advises retailers on how to go about settling a dispute with a supplier.
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Features and analysisHealth Lottery offers free tickets for Mother’s Day promotion
The Health Lottery is helping retailers celebrate Mother’s Day with a free ticket promotion running in several newspapers.
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Features and analysisListen to the debut episode of the Convenience Mix podcast
A new podcast brought to you by ConvenienceStore.co.uk, The Grocer and Lumina Intelligence lifts the lid on the convenience sector.
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Dear JacWhat if my staff catch Covid from parcels?
Where do you stand if you want to suspend your parcel service for safety reasons?
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Features and analysisHow I grew my store’s sales with One Stop
Tameside One Stop franchisee Vinay Parekh has seen significant growth in sales since switching to the model.
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Dear JacRetailers urge support over ticket services
Jac Roper hears from a retailer who feels by-passed when it comes to ticket sales.
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Features and analysisCreating an online offering in convenience: Striking the right balance
Introducing online is a great way to grow sales and help your community but it’s vital to go about it in the right way.