The Post Office has launched a new cash delivery service to ensure that vulnerable people who are unable to leave their homes because of the risk of infection, can still access their cash.
The new partnership between the Post Office and the Department for Work and Pensions (DWP) will initially be launched in England.
The Post Office has repurposed part of its foreign exchange cash delivery business so that, when notified by DWP of individuals who require a cash delivery, it can be sent to their homes via Royal Mail Special Delivery by 9pm the following day.
Post Office chief executive Nick Read said: “I am delighted that Post Office has been able to switch its travel money delivery business to get cash directly to those that need it most.
“Working with the DWP we are able to help some of the most vulnerable in our society, including those who have been asked to shield themselves at home, with the ability to deliver cash directly to their door.”
Postal affairs minister Paul Scully added: “This vital service will ensure the government can get cash to people that need it, without them having to leave their homes.
“I want to thank postmasters and their teams for their continued hard work to support our communities across the UK.”
The new cash delivery option has initially been made available to Post Office Card Account (POCA) customers who are shielding at home and are the most at risk from the virus.
There are around 27,000 POCA customers to whom this could apply and they are being actively contacted to ensure they are able to regularly access their payments.
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