Co-Op Framlington PPbyQ Outdoor locker

East of England Co-op has announced a new partnership with Quadient, a leading provider of innovative automation solutions which will enable communities across East Anglia to send and receive parcels in the most reliable, convenient and secure way possible.

The first of the new Parcel Pending by Quadient smart lockers have been installed in the Suffolk market towns of Hadleigh and Framlingham. The lockers are an important part of the East of England Co-op’s vision to expand its in-store services, with lockers also planned for Norfolk and Essex. The new lockers will join other in-store parcel services which have already proved popular with customers, including those from Evri, DPD, In-Post and Amazon.

Parcel Pending by Quadient is a growing network of smart parcel lockers used for deliveries by major carriers including Royal Mail, DPD, Evri and UPS. Stores visitors will be able to pick up deliveries at their convenience, safe in the knowledge their parcels will be secure. Additionally, the lockers come with a built-in label printer, making life easier than ever before for people dropping off returned items.

East of England Co-op chief operating officer, Andy Rigby, said: “This new partnership will make shopping with us even more convenient. People’s lives are busier than ever, and I know our communities will benefit from being able to pick up their parcels while they pick up other essentials. I’m delighted that our partnership with Quadient is allowing us to meet the evolving needs of our members and customers.”