Dear Jac

GettyImages-970415976

Dear Jac: 30 years of helping independent retailers

In her final column on Convenience Store, Jac Roper shares some of experiences of helping retailers

GettyImages-1059551114

Retailer warns against contract trap

Jac Roper shares Ritesh Rai’s story about getting caught up in lengthy contracts

GettyImages-96502270 (1)

Check what you’re signing when it comes to business rates

Jac Roper hears from a retailer who learned a tough lesson in contracts

National Lottery cards

How soon can a retailer re-apply for the National Lottery after being rejected?

Jac Roper helps a retailer looking to work with Allwyn

GettyImages-1350685268

Worldpay debacle leaves retailer £150k out of pocket

Jac helps a retailer who was struggling to get money owed from Worldpay

GettyImages-603850584

Retailer shares coffee machine service woes

What happens when you’re not getting the service promised?

GettyImages-1403666210

From health and safety to shoplifters

Jac shares an update on a shopworker that had issues with their former employer

GettyImages-1301172701

Retailer urges caution on top up terminals

A retailer who was overcharged due to a technology issue struggled to get his money back

GettyImages-1399035772

Energy bill contract confusion proves costly for retailer

Jac Roper helps resolve a retailer’s issue with his energy supplier

Promotional features