All Dear Jac articles – Page 23
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Dear Jac
A familiar ring
You dial the number and inwardly groan (or outwardly shout) when you get the all-too expected/dreaded message…
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Dear Jac
Suggestion: New Year's resolution for Smiths News...
…will try to do better. Will deliver the news, on time, in the right boxes…
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Dear Jac
Who do you pay your business rates to? I expect you know
And you would certainly expect a ‘professional’ to know the answer…
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Dear Jac
Staying sharp
I’ve been honing my knowledge on razor blades following a query from Jayesh Patel…
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Dear Jac
I get deadlines - they go with my job...
However some deadlines are more critical than others…
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Dear Jac
And then there is the other wholesaler on the news supply scene
There really isn’t much to choose between the two…
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Dear Jac
It took nearly three weeks to resolve one small issue
By now this wholesaler should know what it’s doing…
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Dear Jac
A claim for compensation?
Have you ever tried to claim compensation after street works ate into your takings?…
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Dear Jac
Don't ignore those bits of paper that come through the post
In this case it cost around £1,000…
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Dear Jac
And once again it rolls around - jingling tills time
Do you love it or are you ‘Claus-trophobic’?…
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Dear Jac
Contactless cards should not result in...
The retailer is caught in the centre of a blame game…
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Dear Jac
Hey, big spender!
Guy Pollington took great exception to Camelot’s response that its “overarching objective is to raise as much money as pos…
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Dear Jac
It's another third party problem - always the trickiest
And there are invoices waiting to be paid…
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Dear Jac
For some 500+ subpostmasters it's the trial of the century
The contract, the Horizon system, the ‘partnership’ – it’s all being examined…
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Dear Jac
In the heat of the moment it seemed a good idea
But it didn’t work out and now where is the refund?…
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Dear Jac
Co-operation!
I think this is one of the most satisfying pieces I have ever written for this column….
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Dear Jac
Talk about muddy waters. It was confusion all round
But somehow we all muddled through, I think…
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Dear Jac
This required prompt action or face the threat of bankruptcy
It was really an idle threat though that collapsed when challenged…
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Dear Jac
Most stores would prefer a captive audience...
But, in most cases, it just doesn’t work that way…
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Dear Jac
The licence fee goes up. Why? Because you're in a new tax band
So it’s a double whammy. The score is council one: you, zero…