All Dear Jac articles – Page 24
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Dear Jac
You can't tell a book by its cover...
Just because they don’t look crooked doesn’t mean they aren’t…
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Dear JacDelivering the goods
The call I had from Chintan Patel represented a first for me: he runs a Londis store and he wants to offer a delivery serv…
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Dear Jac
Watch out for statutory demands - they need a reply
If you don’t respond they could bankrupt you…
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Dear Jac
Give the Feds a chance to prove what they can do
They can help you get a better service from your wholesaler…
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Dear Jac
Times change but the terms of the lease haven't
And now the retailers are locked in the past by a knowing landlord…
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Dear Jac
It was just another admin screw-up but ouch...
When £2K of your money goes missing, it is sorely missed…
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Dear Jac
Past good. Present, not so much. Future...in doubt
This retailer doesn’t like what he sees as the outcome of the Tesco-Booker deal…
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Dear Jac
Oops, there was a glitch in the electronic world of card payments
And thousands of customers got charged twice…
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Dear Jac
At present we are in good shape, and the future looks bright
Booker replies to the foregoing concerns of a disgruntled retailer…
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Dear JacPower Points
Most people don’t fall for cold calls these days, even if they are in the market for the very thing being offered…
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Dear Jac
Some stinging reports arrived from newsagents...
Not wrong orders, late orders, missing copies…
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Dear Jac
Can I get rate relief on two stores fairly near each other?
Not if the rateable value is too high…
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Dear Jac
Was this a case of sloppy police work or vindictiveness?
The outcome was both devastating and unnecessarily ruined lives…
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Dear Jac
Chargebacks in the limelight again - something needs to be done
And this retailer is on a bit of a crusade to set things straight…
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Dear JacPass the parcel
In the last issue we left Julie and Ian Shepherd in limbo with parcel company Hermes…
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Dear Jac
Why aren't there clearer guides to CCTV data rules?
Ways to prevent falling foul of these new protection regs…
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Dear Jac
Do you handle parcels? And do you keep tabs?
One retailer has started double-checking and doesn’t like the results…
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Dear JacEvery little helps?
When you have four stores and you join a symbol group you rather expect them to bring the goods to you…