All Dear Jac articles – Page 28
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Dear Jac
This couple would prefer a pay-as-you-go arrangement with Camelot
This would allow a better Scratchcard display…
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Dear JacWhat a waste
Plastic waste is now a very hot topic with everyone from David Attenborough to the PM on down…
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Dear Jac
The banks are passing on the charges...
But the law is preventing retailers from passing on the charges to customers…
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Dear Jac
You follow all the rules about ending a contract
They take back their equipment but forget to stop taking the money…
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Dear JacChange of scenery?
Dr Glyn Reece and his wife Judith have run Penny’s Food & Drink in the village of Huntington, Chester, for 29 years….
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Dear Jac
This retailer's case didn't look good at first sight
…but a compromise with Camelot was reached in the end
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Dear Jac
Far from first-class service at the crucial time
Support from the Post Office wasn’t there when it was needed.
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Dear JacNew year...new rule
Jayesh Patel wanted to know if he could continue to charge customers if they used debit/credit cards or mobile apps when paying for their purchases in the new year.
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Dear Jac
Here's a warning about outrageous penalties
It’s a rubbish situation to find yourself caught up in
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Dear Jac
Are you all goody gumdrops, jingle tills, it's nearly Christmas?
Or are you more bah humbug! can’t wait for it to be over?…
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Dear Jac
He sounds like a safe bet, a good bet...
…but Camelot has different criteria to everyone else…
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Dear JacZero tolerance
Nigel Crocker wrote from Hayes News that he had been taking part in Coca-Cola’s voucher scheme…
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Dear Jac
Just rewards, that's all he wants, but he'll have to wait
If it’s a no-show rep, don’t leave it too long to chase…
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Dear Jac
Machine foul-ups are a very sore point for every retailer
Who hasn’t had the frustration of a queue and a ticket screw up?…
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Dear JacDo you take plastic?
Or, more to the point, how do you feel about taking plastic back once your customers have drunk their fill?…
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Dear Jac
ATMs are meant to dole out money, not chew it up
And people lose their rag…take it out on you…go elsewhere…
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Dear Jac
Who should pay the price for stolen lottery tickets?
Camelot kept him in suspense for a long time, and then suspended him…