All Dear Jac articles – Page 3
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Dear JacWhat does a store need to have to get a National Lottery terminal?
What does Camelot take into account when deciding on National Lottery terminals?
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Dear JacWhat banknotes do I have to accept in my store?
Can Bank of Scotland’s paper £100 banknotes be used anywhere in the UK?
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Dear JacMenzies delivery problems cause retailer frustration
Vince and Fiona Malone of Tenby Stores seek to overcome ongoing issues with Menzies Distribution
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Dear JacRetailer frustration over lack of ATM replacement
A retailer is battling with NoteMachine to get a stolen ATM replaced
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Dear JacPost Office Horizon scandal to be made into TV drama
ITV is making a four-part drama series on the Horizon scandal
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Dear JacLack of RMS Verifone support causes lost sales for retailer
Trudy Davies of Woosnam & Davies News wasn’t able to get weekend support for her card payment machine
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Dear JacWhat are the laws on banning customers?
On what occasions are you allowed to ban people from your store?
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Dear JacAbusive comments cause distress for retailer
A retailer is attempting to get an abusive comment about their business removed
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Dear JacRetailer’s frustrations with Smiths News escalate
A Leicester-based retailer continues to have issues with Smiths News
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Dear JacFormer retailer struggles with waste collection service
A retailer who has sold their business is still being billed by his waste collection service
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Dear JacWhat happens when switching energy supplier goes wrong?
A retailer faced skyrocketing bills when their account was taken over another supplier
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Dear JacWhat can you do if your builder doesn't finish the job?
A retailer has reached the end of their tether over unfinished building work
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Dear JacNestlé rewards scheme disappoints retailer
A West London retailer is frustrated by the rewards scheme run by Nestlé
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Dear JacRetailer concerns over failed payment services
Jac Roper hears from a retailer frustrated over poor service from his payment provider
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Dear JacEnergy bill woes continue to impact retailers
More retailers have raised how much their energy costs have gone up by
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Dear JacChiller removal warning causes retailer distress
Jac Roper hears from a retailer who was sent a recovery notice for a Coca-Cola chiller
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Dear JacRetailer unable to afford cash machine
A retailer has been rolled onto a lengthy contract that they would like to get out of
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Dear JacEvri remains silent despite commission criticism
The parcel service has failed to respond to complaints from retailers over its commission cuts
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Dear JacCamelot called on to help retailer account transfer
Camelot has become involved in a personal situation with a retailer
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Dear JacRetailer suffers hate crime victimisation
Sukbhinder Singh and his family have become victims of a campaign of online abuse