The National Business Crime Centre (NBCC) commissioned a series of videos designed as a training aid for those working in the retail sector to empower employees in the areas of personal safety and de-escalation, saying no - refusing service, deterring and interacting with thieves and handling disruptive behaviour. The videos have been created as part of a ’One Stop Shop’ to tackle business crime.
The videos are designed to be a guide for retailers and their staff on how to recognise and avoid potentially dangerous situations.
Saying ‘No’
Dealing and interacting with suspected thieves
Personal safety and de-escalation
Personal safety and de-escalation from NBCC on Vimeo.
The NBBC advises retailers to always report crime to police. This allows police to capture the data and understand the full scale of the crime, which in turn informs their resources and tactics to tackle it. When a crime is taking place, dial 999 in an emergency. You can also report to the Police on 101 or alternatively, you can report online at: www.police.uk.
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