All Blogs articles – Page 14
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Blog
Top service brings smiles all round
The thousands of convenience shoppers we speak to every month never let us forget how important sales staff are in building loyalty and driving sales, says HIM's Katie Littler.
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Blog
Time to take action
The government must commit to reforming the business rates system, says ACS chief executive James Lowman.
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Staff training is paying off
Staff training and development is a strategy for Ramesh Shingadia's Londis store in Southwater, and has always been a pet topic of his.
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A waiting game
Linda and Dennis Williams have done everything in their power to stop an Aldi store being built on the doorstep of their Premier store in Edinburgh.
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Political engagement
Invite your MP and councillors to your stores, says ACS chief executive James Lowman.
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Planning for Christmas
Londis retailer Ramesh Shingadia has always opened for a few hours on the 25th, but this year he will open 9am to 6pm.
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United front
We’re all on the same side when it comes to battling against the multiples, says Budgens retailer David Knight.
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Fresh drives top-up credibility
Competition is everywhere and it’s no longer okay to get away with a poor fresh offer, says HIM’s Blake Gladman.
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Political change
The No vote in the Scottish referendum heralds a new wave of changes across the UK, says ACS chief executive James Lowman.
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Increasing the focus
Ramesh is over the transitional stage and focusing on bedding everything in at his Southwater Londis store.
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Monitoring alcohol policy
The ACS will fight proposals to restrict the number of alcohol licences in an area, says James Lowman.
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How own label adds value
A credible own-label offer is a key way of driving loyalty, says HIM’s Jennifer Pratt.
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It’s all a gamble
Every penny spent is a gamble, says Shetland retailer Scott Preston, who is about to embark on a £25,000 refit.
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The heat is on
Sales are sizzling in the sunshine, but the heat is on as Budgens retailer David Knight has some tough decisions to make.
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A renewed focus
Ramesh Shingadia returns to his store after a short break and reaps the benefits of seeing it with fresh eyes.
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Understanding the impact
ACS chief executive James Lowman urges the Department of Health to look at the real evidence when comes to assessing the impact of plain packaging.
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Missing the point
One month on from the end of Costcutter’s distribution link with Nisa, what have we learned?
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Taking stock
Ramesh Shingadia is taking a step back after a gruelling few months with his store refit - but everything is going to plan.
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Don't forget core missions
With growing pressures facing the channel, convenience needs to re-focus on core missions to ensure its long-term success, says HIM’s Sophie Jones.