All articles by Gaelle Walker – Page 3
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NewsCoronavirus: GroceryAid enhances Helpline with mental health support
Industry charity GroceryAid has bolstered its 24/7 freephone Helpline with new counselling services offering emotional and mental health support amid the coronaviris crisis.
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NewsCoronavirus: Surge in support for local shops in social media posts
The coronavirus pandemic has prompted a dramatic shift in social media conversations, with a sharp rise in online support for local business and community cohesion, new studies suggest.
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NewsCoronavirus: Shopper loyalty up as visit frequency grows, research reveals
Shopper loyalty is on the rise as the UK’s “locked-down” consumers establish more of a routine, research from HIM & MCA Insight’s new weekly measure of shopper behaviour suggests.
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NewsCoronavirus: ACS calls on retailers to report “profiteering” traders
Convenience retailers are being urged to “name and shame” companies who are raising prices unfairly and taking advantage of consumers during the coronavirus outbreak.
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NewsCoronavirus: Retailing duo’s Hardship Fund smashes early target
Independent retailers Dennis and Linda Williams have been inundated with messages of thanks and praise from local shoppers after establishing a successful Hardship Fund for people struggling to make ends meet as a result of the coronavirus crisis.
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NewsCoronavirus: Staff rewarded for exceptional service in tough times
Retailers across the country are rewarding their “heroic” members of staff with bonuses, extra holiday and financial aid to support them through the current challenging climate.
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NewsCoronavirus: Retailer launches “buddy” delivery service to manage demand
Independent retailer Chaz Chahal has re-launched the home delivery service offered from his Simply Fresh store in Inkberrow, Worcestershire, with a new “buddy system,” in a bid to better manage demand amid the coronavirus outbreak.
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NewsCoronavirus: ACS launches retailer home delivery guidance
New guidance for retailers offering home delivery services, including information on vehicle insurance requirements, has been published by the Association of Convenience Stores (ACS).
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Products In DepthTobacco and vaping: When one door closes…
The end may be near for sales of menthol cigarettes, but there is a stream of new profit opportunities for retailers opening in their wake.
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NewsC-stores urged to make the most of “VApril” e-cig opportunity
Convenience stores could have an unprecedented opportunity to grow vape sales this month and beyond, as the 2020 Vapril campaign kicks off and specialist vape shops across the UK remain closed amid the coronavirus outbreak.
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NewsCoronavirus: Weymouth store cuts footfall with thriving home delivery
Independent retailer Spar Barbara Clements has turned her business “on its head” by growing her home delivery service in a bid to drive down footfall to the store amid the coronavirus outbreak.
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NewsCoronavirus: Appleby Westward records unprecedented March volumes
Appleby Westward has seen record volumes for March through its warehouses since the start of the coronavirus crisis in the UK.
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NewsCoronavirus: Staff “earning every penny” of new minimum wage rise
Hard-working convenience store staff who are going “above and beyond” to maintain stock and service levels during the coronavirus crisis are earning every penny of their new higher minimum wage, according to independent retailers.
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NewsCoronavirus: Costcutter helps stores enhance safety measures
Costcutter Supermarkets Group (CSG) has invested in new social-distancing equipment and till point floor signage to help retailers protect their staff and customers from coronavirus.
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NewsCoronavirus: Retailers rally round Rav Garcha following spate of customer abuse
Convenience retailer Rav Garcha has praised the support of the independent retailing community which has rallied round, after he shared details of a spate of customer abuse experienced by just one of his six Nisa stores in the West Midlands, in the last week.
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NewsCoronavirus: Retailers try to keep calm despite availability woes
Independent retailers are digging deep to maintain a positive outlook as availability problems mount amid the coronavirus crisis.
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Features and analysisCoronavirus: Store safety and social distancing gallery
Convenience stores across the country are thinking outside of the box to implement innovative safety and social distancing measures in a bid to keep their staff and customers safe.
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NewsCoronavirus: Stockpiling shopper attacks store manager for refusing milk sale
Convenience store manager Anita Nye is imploring the general public to treat hard-working shop staff with far greater respect, after she was brutally assaulted by a customer who was attempting to stockpile milk.
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NewsCoronavirus: Proactive independent retailers hail community support
Independent retailers have hailed their local communities for assisting them in their efforts to meet the needs of elderly and vulnerable people.
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NewsRobot delivery service expands in Milton Keynes following sales success
Robot delivery company Starship Technologies has expanded its robot delivery service to central Milton Keynes, following two years of successful trade in a number of suburbs.