All articles by Jac Roper
-
Dear JacDear Jac: 30 years of helping independent retailers
In her final column on Convenience Store, Jac Roper shares some of experiences of helping retailers
-
Dear JacRetailer warns against contract trap
Jac Roper shares Ritesh Rai’s story about getting caught up in lengthy contracts
-
Dear JacCheck what you’re signing when it comes to business rates
Jac Roper hears from a retailer who learned a tough lesson in contracts
-
Dear JacHow soon can a retailer re-apply for the National Lottery after being rejected?
Jac Roper helps a retailer looking to work with Allwyn
-
Dear JacWorldpay debacle leaves retailer £150k out of pocket
Jac helps a retailer who was struggling to get money owed from Worldpay
-
Dear JacRetailer shares coffee machine service woes
What happens when you’re not getting the service promised?
-
Dear JacFrom health and safety to shoplifters
Jac shares an update on a shopworker that had issues with their former employer
-
Dear JacRetailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
-
Dear JacEnergy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
-
Dear JacRetailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
-
Dear JacRetailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
-
Dear JacRetailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
-
Dear JacRetailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
-
Dear JacAre you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
-
Dear JacRetailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
-
Dear JacScratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
-
Dear JacRetailer criticises effectiveness of PCC role
Subhash Varambhia questions the value of PCCs
-
Dear JacLack of support from Uber Eats frustrates retailer
Jac Roper looks to help a store that was removed from Uber Eats’ listings
-
Dear JacWhat coffee machines are available for your store?
Jac Roper looks at the coffee machine options available to retailers
-
Dear JacRetailer frustration over National Lottery bonds
A retailer is at odds with Camelot over his security bond