All articles by Jac Roper – Page 12
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Dear JacWhat’s your policy on face coverings?
Jac Roper hears from another retailer confused about face coverings.
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Dear JacComplaints raised over BAT's retailer schemes
Jac Roper questions why can’t BAT pay what it owes this couple for promoting its products.
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Dear JacWhat’s the guidance on hiring for newspaper delivery?
Confused about the age guidance for hiring people for newspaper delivery? Jac helps a retailer out.
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Dear JacUnhappy about your promotional items?
Retailer Shushil Patel isn’t happy about his Nisa dumpbin allocations.
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Dear JacPrinter protest produces paper payment problem
The protests at printing presses last year have had an expensive knock-on effect for this retailer.
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Dear JacCould you be owed money from your energy supplier?
Jac Roper helps a retailer who is owed £33,000 from his energy supplier.
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Dear JacCareful not to get shortchanged by Hermes
In the aftemath of peak parcel season, be sure to keep an eye on your accounts.
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Dear JacCheck your dates when moving away from PayPoint
Jac Roper helps a retailer who was at odds with PayPoint over communicating a closure date.
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Dear JacRetailer confusion over post-retirement Camelot bill
Selling your store but still have some National Lottery Scratchcards? You may have to fork out to cover the cost.
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Dear JacIs Menzies keeping Covid-19 safe with its deliveries?
Jac Roper hears from a retailer who is concerned about the hygiene of magazine boxes from Menzies.
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Dear JacCoping with a long-term PayPoint outage
What happens when a supposedly short-term outage lasts 12 days? Jac Roper helps a retailer who faced this challenge.
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Dear JacConfusion over free school meals voucher scheme eligibility
UPDATED: Devon Council responds to the confusion over the voucher scheme.
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Dear JacPhilip Morris delivers on voucher scheme for retailer
Following a lengthy battle with Philip Morris, Jac Roper and Arif Ahmed experience a Christmas miracle.
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Dear JacIs technology the key to getting police involved?
Following her recent report on retail crime and police responses, Jac receives an offer of support for store owners.
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Dear JacAre you keeping track of your Smiths account?
Jac Roper hears from a retailer who has been forced to keep an eagle eye on her Smiths account following mistakes.
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Dear JacDo I have to offer a parcel service with PayPoint?
With the festive season in full swing, a retailer got in touch with Jac about being forced to offer parcel services.
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Dear JacBooker complaints intensify among independent retailers
More retailers have been in touch with complaints about Booker.
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Dear JacWhat happens when the police won’t come to your store?
Fed up with no police response? Jac Roper works with a retailer considering changing his business model due a lack of action.
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Dear JacAre you considering getting rid of newspapers?
Jac Roper hears from a retailer who is ready to shred newspapers in their store.
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Dear JacWhat happens if you get a parking fine at your wholesaler?
Jac Roper helps a retailer who received a parking fine after spending more than £3,000 at their local depot.