All articles by Jac Roper – Page 2
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Dear JacIs putting stock behind Perspex the answer to shoplifting?
Jac Roper hears reports of stores having to put stock behind barriers to protect it
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Dear JacRetailer in dispute with EDF over energy usage
Sukhbinder Singh and EDF Energy are at odds over energy usage at his store
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Dear JacWhat are the rules on seasonal staff?
Considering taking on more staff for the festive rush? Make sure you know your legal obligations
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Dear JacRetailer raises £1,300 for local boy
Mash Odedra from Bury St Edmunds is helping raise money for Liam Neathey, who has been diagnosed wth cancer
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Dear JacEnergy supply dispute causing high bills
The failure to recognise a contract transfer has caused excessively high bills for a retailer
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Dear JacIs investment in crime prevention paying off?
Jac Roper hears from a retailer feeling threatened in his own store
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Dear JacWhat can you do if another retailer is selling illicit tobacco?
Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it
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Dear JacEnergy supplier confusion causes frustration for retailer
Serge Notay’s experiences with Scottish and Southern Electricity has led to frustration for the retailer
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Dear JacErratic deliveries cause frustration for retailer
A retailer got in touch with our helpline to complain about Eden Farm deliveries
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Dear Jac'We live on the daily diet of crime’: retailer anger towards police inaction
Subhash Varambhia has outlined his frustration with a lack of action from his local police force when it comes to shoplifting
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Dear JacRetailer fights to get deposit back from epay
Retailer Vijay Patel got in touch with a complaint about epay, saying he wants to warn others about just how hard it is to get a deposit back from them
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Dear JacConfusion over Biffa vape takeback scheme
A retailer wanting to know the finer details of the scheme got in touch with our agony aunt Jac Roper
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Dear JacAbusive customers on the rise
Jac Roper hears from a retailer who has seen a rise in abuse from shoppers
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Dear JacRetailers query Nisa Dumpbin Deals
Retailers have questioned the processes behind the allocation of products for Nisa’s Dumpbin Deals
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Dear JacRetailer lashes out at energy supplier’s service
A Bristol-based retailer has been struggling to get accurate bills for over a year
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Dear JacCan a managing agent dictate your opening hours?
Jac helps a retailer who was being forced to close their store earlier
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Dear JacATM dispute causing distress for retailer
A retailer has had their ATM converted into pay-to-use and feels it is unfair
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Dear JacShould you close your store during a refit?
What’s the best approach to a refit to maintain sales?
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Dear JacRetailer frustration over voucher challenge
Confusion over vouchers prompted a retailer to get in touch with Jac Roper
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Dear JacChanges to business rates appeals process approaching
Retailers have been warned to be mindful of potential changes to their obligations when it comes to business rates