All articles by Jac Roper – Page 4
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Dear Jac
What savings can be made by installing chiller doors?
Jac Roper investigates the savings you can make by installing chiller doors
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Dear Jac
Smiths News blocks communication with retailer
Subhash Varambhia has been advised by Smiths News to only communicate via email
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Dear Jac
Does Horizon compensation get taxed?
Jac Roper has a query about taxation of Horizon compensation
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Dear Jac
Display screen solution offered to retailers
Salvation may be at hand for retailers stuck with blank advertising screens
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Dear Jac
Retailer confusion over the impending Scottish Deposit Return Scheme
With less than six months to go to the introduction of DRS in Scotland, retailers have questions
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Dear Jac
Inconsistent approach to cash machines frustrate retailer
A retailer in Wigan feels he should have been provided with a free-to-use cash machine
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Dear Jac
Smiths News fails to deliver on retailer support
A retailer has found Smiths News’ support to be less than helpful
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Dear Jac
Refit dilemma for retailer
Jac is looking for shop fitter reccomendations to help a retailer
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Dear Jac
What’s your policy on cashback?
Jac Roper hears about poor cashback experiences at multiple retailers
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Dear Jac
Vape stock returns prove difficult for retailer
The fast-moving vape category has led to returns issues with retailers left with stock
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Dear Jac
Advertising display woes continue for retailers
Retailers continue to be impacted by the demise of an advertising screen company
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Dear Jac
PayPoint resolves Collect+ termination fee issue
A retailer selling his found was handed an early termination fee bill for Collect+
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Dear Jac
Beware ‘cowboys’ offering business rates discounts
Retailers have been warned to be skeptical about “too good to be true” claims about business rates
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Dear Jac
How to make a complaint against Smiths News
Have an issue with Smiths News? Making a complaint might prove more difficult than you think
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Dear Jac
Missing retailer payments resolved following intervention
Jac Roper helps a retailer who was missing nearly £7,000 of payments
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Dear Jac
Refrigeration company makes good following poor service
A retailer who had a bad experience with Jordan’s explains how they made up for it following Jac’s intervention
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Dear Jac
Amazon fails to deliver on parcel locker payment
A retailer is struggling to get payment from Amazon for a locker service they provide
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Dear Jac
Lack of NPD availability frustrating Booker customers
Does a lack of availabilty for new products impact you?
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Dear Jac
Compensation for lost business from energy supplier delayed
A retailer whose business was damaged by lenghty roadworks is struggling to get compensation