All articles by Jac Roper – Page 6
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Dear JacWhat can you do if your energy bills are rising?
Energy costs are top of mind for retailers - who can you contact to help?
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Dear JacFormer retailer in billing dispute with CCTV provider
A retailer who has closed his store is still getting billed by his CCTV provider
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Dear JacAre you on top of best before and use-by dates?
A retailer faces action for not adhering to food standards legislation
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Dear JacLack of consistent mail deliveries causes hassle for retailer
Are inconsistent mail deliveries causing difficulties for your business?
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Dear JacRetailer frustration over Mondelez rewards scheme
A dispute with a rep has resulted in a retailer missing out on rewards scheme points
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Dear JacWhat happens to National Lottery bonds when the licence changes hands?
A National Lottery retailer was worried about his bond
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Dear JacCan I refuse to sell alcohol to a sober customer?
What are your rights if someone asks you not to sell alcohol to a family member regardless of their sobriety?
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Dear JacRewards scheme issues resolved by Mars
Following intervention by Jac Roper, retailers have received their rewards
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Dear JacHow to fight a planning application
Costcutter retailer Raj Modhwadia is fighting a planning application that would seriously impact his store
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Dear JacRetailer clashes with waste officer over bin maintenance
Bhavin Patel had an altercation with a waste officer over the maintenance of a public litter bin
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Dear JacCamelot treatment frustrates retailer
A retailer is unhappy with the treatment provided by Camelot following a large transaction
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Dear JacSmiths News comes under fire from Best One retailer
A retailer criticises Smiths News for its service levels
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Dear JacHow can I increase my store’s sales?
Jac Roper hears from a retailer that is appealing for ideas on how to improve store sales tenfold
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Dear JacCould fewer opening hours reduce costs for your store?
Suresh Kumar has a novel idea to combat rising costs
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Dear JacUber Eats not honouring activation fee offer to retailer
Jaspal Gill had an offer to sign up to Uber Eats with no activation fee however this is not being honoured by the business
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Dear JacRetailer’s call for justice ignored
Subhash Varambhia has been the victim of repeated offences with no satisfactory resolution
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Dear JacHow much does it cost to get out of a PayPoint contract?
What happens if you want to get out of your PayPoint contract early?
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Dear JacRetailer clashes with ATM provider over charges
Jac hears from a retailer that wants to move to a free-to-use cash machince
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Dear JacRetailer struggles to claim Camelot rewards
A retailer shares their “frustrating” situation with Camelot
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Dear JacRetailer accused of stealing from sales rep
What happens when a rep accuses you of stealing stock?