All articles by Jac Roper – Page 7
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Dear JacCommerical rates confusion situation rumbles on
Subhas Patel believes he paid commercial rates when he shouldn’t have had to
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Dear JacRetailer clashes with Nisa over delivery costs
Jac Roper hears from a Nisa retailer that is fed up with delivery charges and wants out
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Dear JacWho can help with business insurance cover?
Looking for business insurance? Jac Roper looks at the options available to retailers
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Dear JacIs it worth getting a Post Office?
Jac Roper helps a retailer considering the addition of a Post Office to their store
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Dear JacLengthy roadworks cost retailer £24,000 of profit
A retailer’s business has been badly hit by roadworks that have gone on for six months
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Dear JacCeasing of benefits contracts concerns subpostmasters
The Post Office’s contract for tax credits and child benefit payments has ended prompting concerns from subpostmasters
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Dear JacRetailer warning issued on Elavon accounts
Raja Razzaq has warned retailers to keep a close eye on their Elavon accounts
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Dear JacATM removal costs hit retailer hard
A retailer closing his business is hit with additional costs
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Dear JacNisa imposes new rules on its retailer forum content
A retailer claims that any criticism of Nisa/Co-op is being removed from the Nisa forum
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Dear JacCan I leave PayPoint without paying a fee?
A retailer who doesn’t want to stick with PayPoint is having trouble getting out of his contract
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Dear JacFix cash machine commission issue demands retailer
Shifting charges and commissions have caused Parmjit Somal to call on Cardtronics to take action
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Dear JacConfusion for retailer over commercial rates responsibility
Commercial rates and who is responsible for them has caused issues for a retailer
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Dear JacTest purchase situation leads to retailer leaving Camelot
A National Lottery test purchase situation turned ugly between a retailer and the mystery shopper
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Dear JacCostcutter media fee causes retailer upset
Jac Roper hears from a retailer who was still being charged by Costcutter despite having left them nearly a year prior
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Dear JacBooker click & collect charges cause retailer confusion
Retailers are calling for clarity on click & collect charges which Booker introduced earlier this month
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Dear JacRetailers speak to MP about Booker delivery charges
Andrew and Paul Shepherd have written to their MP about Booker’s introduction of delivery charges
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Dear JacPayPoint resolves ATM charges issue
A retailer in Macclesfield had an issue with PayPoint over charges for his ATM machine
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Dear JacReward scheme confusion hits retailer
A retailer in Leicester struggled with two reward schemes
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Dear JacNotemachine ATM competition hitting retailer footfall
Jac Roper helps a retailer affected by another ATM installed in their area with a lower surcharge