All articles by Jac Roper – Page 8
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Dear JacRetailer frustration over piles of parcels
A pile of parcels produces problems for a retailer
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Dear JacShrinking margins prompts range shake-up
Reduced margins have led to retailers reconsidering their confectionery range
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Dear JacNisa/Co-op retailer criticisms continue
Jac Roper hears from a Nisa retailer unhappy about value ranges
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Dear JacHorizon compensation bill to cost £1bn
It has been confirmed that compensation to Horizon victims will total more than £1bn
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Dear JacPoor service from Smiths News leads to retailer cutting ties
A retailer unhappy with Smiths News has decided to stop selling newspapers
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Dear JacRetailer fury over Booker’s new delivery charge
The charges will come into effect on 28 February
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Dear JacCheck your contract before switching symbol group
Jac Roper attempts to help a retailer and their symbol group resolve their differences
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Dear JacHow much does it cost to leave a PayPoint contract early
Jac helps a retailer who wants to get out of a PayPoint contract
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Features and analysisCamelot resolves National Lottery application issue
Jac Roper helps a retailer struggling with a National Lottery application problem
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Dear JacBooker’s Shop Locally promotion overcharging causes retailer anger
Overcharging of Shop Locally promotions by Booker is causing distress for one retailer
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Dear JacPayzone receipt issue vexes retailer
Jac Roper hears from a retailer who struggled to get Payzone to sort his printing issue
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Dear JacWhat are your rights regarding banning customers?
Jac Roper hears from a retailer dealing with a difficult customer
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Dear JacRetailers outline Smiths News service issues
Jac Roper hears detailed accounts of retailer issues with Smiths News
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Dear JacCountry Choice supply issues vex store owners
The food to go supplier has come under fire due to stocking issues
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Dear JacNisa supply options frustrate retailers
Jac Roper hears from Nisa retailers unhappy about the options for the Co-op range
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Dear JacScratchcard situation causes distress for Somerset retailer
Retailers in Somerset planning to close their store found Camelot difficult to deal with on Scratchcards
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Dear JacBestway delivery prices confusion frustrates retailer
Jac Roper hears from a retailer seeking clarity on Bestway’s delivery prices
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Dear JacRetailer's service from magazine supplier isn't delivering
Jac Roper hears from a retailer frustrated with cut off dates for returns as well as late deliveries
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Dear JacSelf scan checkouts pose theft risk
Are self scan checkouts vulnerable to customer scams? Jac Roper investigates
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Dear JacWho do retailers contact when they need a holiday?
Considering a holiday? You may need to get some help in.